|
--IMPORTANT INFORMATION!--
Customer Advisory
Customers Please note that as of
1/25/2009 our offices have been closed due to the widespread infection of our
staff with the Influenza Virus (Flu). Our offices are scheduled to fully re-open
February 7th. We sincerely apologize for this unfortunate situation, however all
orders placed before February 10th are guaranteed to be delivered by Valentines
Day (within the U.S)
It has also come to our attention
that many customers are not receiving their sales receipts (order confirmation)
after placing their orders. We are aware of this problem and are working on a
solution. If you are concerned about your order status, please email us
directly at the following email :
billing@buythestars.com
Please provide the following
information in your request for order status:
1) Your full name and phone number/email you
entered when you placed your order.
2) Please use the following email title when
requesting order status :
"Order Status Check"
A member of the billing team will respond as
promptly as possible. Please allow for extra time during peak hours (8am-10PM
CST)
--------------------------------------------------------------------------
Before contacting us please note the following :
HOTMAIL AND AOL
customers, please check your spam folders for emails from our website.
Dated:
2/05/2009 |
